CTM Fiber 360° Super Wi-Fi Monthly Plan
Everything in One Package: Whole Home Internet, Installation, and Entertainment.
Fiber 360° is CTM's latest home broadband solution adopting FTTR (Fiber to the Room) technology and using a Wi-Fi 6 network to extend more than 1Gbps Wi-Fi coverage to every corner of the home, meeting network requirements of low latency, multi-connection, and seamless roaming.
Full home coverage fulfills the different interests of all family members with entertainment, home-office, e-learning, smart home applications, and more using high-quality internet connection.
Fiber 360° makes life more wonderful:
1. Enrich your life by creating your perfect smart home
2. Stable online business meetings
3. Immerse yourself with E-learning
4. Enjoy more gaming excitement and 8K/VR entertainment with low-latency experience
CTM Fiber 360° Super Wi-Fi Package includes:
- Personalized Installation
- Dedicated Equipment
- Wi-Fi butler Service
- Express installation Arrangement
- 7 x 24 Customer Service Hotline support
Fiber 360° Features:
-Professional Installation & Express Service Insatllation Arrangement according to customers’ residential apartment type and network usage behavior, also support 7 x 24 professional customer service
- Wi-Fi 6 Full House Coverage: Full coverage in over 1Gbps with stable and seamless connectivity at any time
- Multiple devices connection: Supports access of a maximum 256 smart devices. Fulfills different scenarios of smart home applications with Wi-Fi 6 connectivity
- Without Impact to Home Decor: Transparent optical cable are used to ensure efficient and convenient cabling, which does not affect interior decor and wall appearance. Moisture-proof optical fiber durable for up to 30 years. No limit on transmission speed
Entitlement: Residential Broadband Customers
Latest offer detail or visit our retail stores for inquiries
Internet Service Plan 1 (Under 1,000 ft, suitable for 1 / 2 rooms apartment) :
Home Internet Service Plans | Monthly Charge (MOP) | Free Usage Per Month | Download / Upload Speed |
2Gbps | $580 | Unlimited | 2 Gbps / 1 Gbps* |
1Gbps | $398# | Unlimited | 1 Gbps / 1 Gbps |
*Package includes 1 main router and up to 2 Slaves routers
Internet Service Plan 2 (1,000 - 2,500 ft, suitable for 3 rooms or above apartment) :
Home Internet Service Plans | Monthly Charge (MOP) | Free Usage Per Month | Download / Upload Speed |
2Gbps | $630 | Unlimited | 2 Gbps / 1 Gbps* |
1Gbps | $448# | Unlimited | 1 Gbps / 1 Gbps |
*Package includes 1 main router and up to 3 Slaves routers
*(The highest download speed and upload speed under this solution are 2Gpbs and 1Gpbs respectively. The maximum speed of each network port is 1Gbps)
Installation Time: Estimated to be around 2-3 hours.
NOTE:
1. This offer plan of Fiber 360° Solution is only applicable to the new residential individual customers or the existing residential individual customers who are not bound by any product contract. Should customers terminate any Internet service with the same service address two months before the date of applying this Offer Plan, he/she will not be considered as new customers eligible to this offer plan.#The offer is only applicable to non-contract bound customers who newly subscribe / upgrade Fiber Broadband Plan.
2. Customers need to sign a 24-month contract. During the contract period, if this offer plan is terminated due to non-fulfillment of customers’ obligations, namely the non-payment of the service fees, or if the customer applies for service suspension, terminates service, changes name, downgrades from the existing Offer Plan, or terminates the autopay service, the remaining amount of the paid product deposit will be charged automatically from the date of termination. In case the product deposit has been waived, the related amount will be charged automatically on a proportional basis from the date of termination in the customer service account or credit card. And the upgrade modem will need to be return to CTM.
3. After the promotion period, the original monthly service fee will be applied.
4. If the current Internet service tariff are adjusted, the above-mentioned rebate amount will also be adjusted accordingly, but the enjoyed offer rental will not be higher than the monthly rental after the adjustment.
5. The highest download speed and upload speed under this solution is 2Gbps and 1Gbps respectively. The maximum speed of each network port is 1Gbps, but the actual available bandwidth will be influenced by various factors, including but not limited to the customer's software and hardware, router specifications, website load, connection content and other environmental factors. In addition to the above factors, the bandwidth of connecting to overseas websites will be affected by the local network and therefore will be lower than the bandwidth available locally. In this regard, customer shall ensure his/her personal router, cable and devices (including but not limited to computers and smartphones) support the transmission speed under this solution, or may purchase from CTM the equipment supporting to this solution (the “Fiber 360° Equipment” and supported Wi-Fi 6’s devices ). The use of Fiber 360° equipment is subject to ' Fiber 360° Solution Terms & Conditions ‘.
6. The speed measurement for the Fiber 360° Service is the theoretical value based on the ideal condition. In the actual environment, the Fiber 360° Service has protection mechanisms to ensure high accuracy of data high-speed transmission, and general speed test simulators such as speedtest.net do not include the consumption of the related protection mechanisms.
7. Customer is entitled to a 7-day warranty period for the Fiber 360° Solution from the next day after the completion of the on-site installation. During the warranty period, CTM will provide a free on-site debugging of equipment services and optical fibers.
8. Since the Fiber 360° Equipment has both the functions of modem and Wi-Fi 6 router, the installation and maintenance service will be implemented with reference to the service standards for modem equipment.
9. Removal:
a) If customer requires to remove the Fiber 360° Solution and install it to another address, the removal and installation fee and other fee (including but not limited to material fee and service fee) will be charged. CTM will not be responsible for dismantling the equipment and optical fibers at the original address. Customer shall dismantle the optical fibers and equipment at the original address at his/her own cost.
b) For relocation within the same residential unit, a relocation fee and other fee (including but not limited to material fee and service fee) will be charged.
When providing the removal and in service, CTM will not be responsible for the loss or damage of the FTTR equipment.
10. Maintenance handling:
a) If it is judged as humanly damaged, the customer shall bear the related costs for the extended fiber material, equipment, on-site support services and related expenses.
b) If it is judged by as naturally damaged within the 24 months from installation, CTM will be responsible for the related optic fiber material fees, equipment fees and on-site support service fees arisen due to it. After 24 months, the customer shall bear the related costs for the extended fiber material, equipment, on-site support services and related expenses.
11. When providing the installation, maintenance and removal service, CTM will not be held liable for the loss or damage of the home renovation.
12. The offer under this Offer Plan cannot be exchanged for cash or for other purposes.
13. The offer under this Offer Plan cannot be used in conjunction with any other promotional offers.
14. Customer has read and agreed to be bound by CTM's 'Acceptance Use Policy ( AUP )' and 'General Terms & Conditions of Internet Services', which are also accessible online ( www.ctm.net ) or at any of CTM Shops upon request.
15. All prices are in MOP.