Mobile Data Management
Download Speed Test

Want to test the speed of your mobile broadband service?

CTM customers may simply take the speed test via Speedtest.net hosted by Ookla with one step only!

 

 

“Local Data Usage Auto Alert Service”

Service Details

It's free, no application required and easily manages your data service!

When your available local data usage remains 500MB, 100MB and 500KB left in current billing month, an alert SMS notification will be sent to remind you of the data usage status in order to avoid unexpected data service charges!

 

The following table summarize the data usage of the common activities, can be taken as an indication:

 

Activity

Data be used

E-mail (wordings only)

10KB / mail

Upload / Download photo

3MB / photo

Surfing webpage

400KB

Download music

7MB / song

Online music streaming

60MB / hour

Online TV / movie streaming

250MB / hour

 

Notes :

- The “Local Data Usage Auto Alert Service” is automatically applicable to mobile service monthly subscribers who have available free data usage.

- The service is not applicable to all customers of Unlimited Mobile Data Plan customers.

- If customers applied any change in the mobile service plan, subscribed / cancelled additional mobile broadband data package or changed bill cycle date etc. that cause the total local data free entitlement changed, customers may receive various SMS notifications according to the above tiers.

- The receiving of SMS alert / SMS notification / SMS confirmation may delay due to network condition. The content of the SMS is for reference only, in case there is any discrepancy, the latest records of CTM shall prevail.

- The above services are based on CTM Acceptable Use Policy “AUP” and Fair Usage Policy “FUP”.

- CTM reserves the right to make the final decision in case of any dispute.

 

 

 

 

 

 

“Local Data Usage Auto-Suspension Service”

Service Details

“Local Data Usage Auto-Suspension Service” is a data barring control service. Once the service is activated and when your free local data entitlement has been all consumed, a SMS will be sent to alert you that you have used up the free data usage.  The data capacity is then capped in order to avoid excess data usage service charge.

 

Activation, Deactivation, Status Enquiry and Data Unbarring:

Activation: Dial #129*1# via handset

Deactivation: Dial #129*2# via handset

Status Enquiry: Dial #129*3# via handset

Data Unbarring: Dial #129*4# via handset

 

Charge: Free

 

Notes :

- Mobile service monthly subscribers who have available free data usage are entitled to subscribe the “Local Data Usage Auto-Suspension Service”.

- The service is not applicable to all of the "No.1 Mobile Broadband (in time)" and "No.1 Mobile Broadband (in volume)" unlimited plan subscribers.

- When all the free local data entitlement is consumed, the data will be barred by the captioned "Local Data Usage Auto-Suspension Service"; customers then cannot use both of the local and roaming data service even there are any roaming data package subscribed. Customers will be required to self-unbar by sending the USSD code (Press #129*4# + dial key via handset) to resume the data service.

- Please be advised that after dialing #129*2# to apply for "Deactivation", the “Auto-suspension service" will be no longer be available, customers need to dial #129*1# for re-activation. Also when dialing #129*4# to apply for "Data Unbarring", the mobile data barring service will be canceled temporarily, the extra data charge is $0.000244 per KB, the “Auto-suspension service" will still be effective, customers do not need to apply again.

- The receiving of SMS alert / SMS notification / SMS confirmation may delay due to network condition. The content of the SMS is for reference only, in case there is any discrepancy, the latest records of CTM shall prevail.

- The above services are based on CTM Acceptable Use Policy “AUP” and Fair Usage Policy “FUP”.

- CTM reserves the right to make the final decision in case of any dispute.

- The service is not applicable to“#141*4# Local Data Access Barring Service”.