Friends and Family
Service Details
CTM has exclusively launched the "Friends & Family" Plan for all CTM Mobile Postpaid Customers to make calls and send SMS to local "CTM Buddy" or enjoy the lowest price at $0.68 for calling/sending SMS to overseas. Each Mobile Phone number can register a "Friends & Family" local "CTM Buddy" mobile phone number and a "Friends & Family" IDD phone number. The "Friends & Family" IDD phone number is limited to register a mobile or fixed-line number from China, Hong Kong, Canada, USA, Malaysia, Australia, Taiwan, United Kingdom, Portugal or Philippines. Once your ''Friends & Family'' service is activated, you can begin to chat, to meet and to send SMS with local and overseas friends and family anytime at a most attractive airtime offer!

Benefits:
-       FREE outgoing & incoming local voice calls/video calls & local SMS to the registered "Friends & Family" local "CTM Buddy" mobile phone number.
-       The IDD charge for calls made to the registered "Friends & Family" IDD phone number is just $0.68 per minute# for 24 hours everyday.
-       The charge per ISMS sent to your registered "Friends & Family" IDD phone number is only $0.68.
-       This plan is conveniently available 24 hours everyday.
-       No registration fee or service charge is required.

Registration Methods:
-       Call 6601 6602* via mobile phone
-       Login "Mobiweb"* and select "Friends & Family" Plan
Tariff

"Friends & Family" Plan Charge (MOP)
Register "Friends & Family" Local "CTM Buddy" Mobile Phone Number
Outgoing or incoming local voice calls FREE
Outgoing or incoming local video calls FREE
Local SMS (per SMS sent) FREE
Register "Friends & Family" IDD Phone Number
China, Hong Kong, Canada, USA or Malaysia
Outgoing calls to the registered "Friends & Family" IDD Phone Number (Fixed-line or Mobile) $0.58/min.
ISMS (per ISMS sent / MOP) $0.68
Australia or Taiwan
Outgoing calls to the registered "Friends & Family" IDD Phone Number (Fixed-line or Mobile) $0.58/min.
ISMS (per ISMS sent / MOP) $0.68
United Kingdom  
Outgoing calls to the registered "Friends & Family" IDD Phone Number (Fixed-line or Mobile) $0.89/min.
ISMS (per ISMS sent / MOP) $0.68
Portugal or Philippines  
Outgoing calls to the registered "Friends & Family" IDD Phone Number (Fixed-line or Mobile) $1.4/min.
ISMS (per ISMS sent / MOP) $0.68
Change the registered mobile number or IDD number
Per mobile / IDD number change $10

*Local basic airtime or internet usage charge is applicable.
**Working day is equivalent to all days from Monday to Friday (except Public Holidays).

Notes
-       Applicant must be an existing CTM Mobile Postpaid Customer.
-       Each mobile phone number is limited to register a "Friends & Family" local "CTM Buddy" mobile phone number and a "Friends & Family" IDD phone number. Customer may only choose to register a fixed-line phone number or mobile phone number from China, Hong Kong, Canada, USA or Malaysia for the "Friends & Family" IDD phone number.
-       Applicant must note that the "Friends & Family" local "CTM Buddy" mobile phone number he/she registers must be an existing CTM Mobile Postpaid Customer.
-       The IDD charge for calls made to the registered "Friends & Family" IDD phone number is $0.68 per minute (charging principle is based on a 6-second interval) and is available 24 hours everyday. An additional local airtime charge is applicable.
-       The "Friends & Family" IDD phone number is applicable to IDD calls starting with the prefix "00" or "01" only and does NOT apply to IDD calls starting with the prefix "050".
-       For applicants who are currently using the Just One SIM "Macau/China", Just One SIM "Macau/Hong Kong" or Just One SIM "China/Hong Kong/Macau" service together with the CTM "Friends & Family" IDD phone number that he/she has simultaneously registered the number (China or Hong Kong), then the lower IDD rate between the two services shall be charged to the customer for the IDD calls made from Macau to China or Hong Kong.
-       "Friends & Family" IDD phone number plan is not applicable for IDD calls made from International Freecall, OPAX, or ISDN.
-       This plan is not applicable to BEST Prepaid Card Customers.
-       Customer cannot cancel the registered “Friends & Family” phone number but is able to change the registered phone number. Customer is required to pay $10 for each change of the “Friends & Family” phone number (per mobile / IDD number change).
-       Due to privacy issue, CTM will not notify applicants about the registered "Friends & Family" local "CTM Buddy" mobile phone number that is now being used and supported by the CTM Mobile Network or other network operators.
-       Applicant is responsible to ensure that the numbers provided for registration are eligible, accurate, complete and updated; CTM is not held responsible for any mistakes made by the applicant due to incorrect or incomplete information provided to CTM for the number registration.
-       This plan is only applicable to the eligible applicant only. The "Friends & Family" local "CTM Buddy" mobile phone number that is registered by applicant, must pay the normal airtime charge.
-       Under these situations, the applicant will not be entitled to enjoy this plan:
-       This plan will be immediately terminated once the registered "Friends & Family" local "CTM Buddy" mobile phone number has ceased the respective mobile service.
-       This plan will be immediately terminated once the applicant requests to change his/her mobile service to 2G Package Plan.
-       This plan is not applicable for the applicant who makes/receives calls or sends SMS to the registered "Friends & Family" local "CTM Buddy" mobile phone number while roaming. An additional roaming airtime or SMS charge is applicable.
-       This plan is not applicable for the applicant who makes calls or sends ISMS to the registered "Friends & Family" IDD phone number while roaming. An additional roaming airtime or SMS charge is applicable.
-       The plan is not applicable for the applicant to receive calls from the registered "Friends & Family" local "CTM Buddy" mobile phone number while it's roaming.
-       This plan is not applicable for customers who are currently using the "Call Forwarding Service".
-       CTM is not held responsible for the number upgrade of countries/areas (i.e. China, Hong Kong, Canada, USA and Malaysia) that may affect the validity of the registered "Friends & Family" phone numbers. Under this circumstance, CTM apologizes in advance for not being able to notify the related customers.
-       CTM reserves the right to make the final decision in case of any dispute.