In order to further enhance telecommunication services quality, CTM will conduct the following upgrade projects in November and December 2024:
|
Date |
Project Title |
Affected service |
|
From 1:00 to 04:30 on 30th November 2024
|
Mobile Network System upgrade and maintenance |
Mobile prepaid and postpaid customers may experience intermittent interruption for service application and enquiry through IVRS system, USSD code access, prepaid card real name registration, CTM eService Portal, CTM Buddy and Wechat Official Account, whereas other services will remain normal. |
|
From 1:00 to 05:00 on 1st and 7th December 2024
|
During the period, some CTM mobile customers may experience intermittent interruption when using VoLTE service, whereas other services will remain normal. |
For enquiries, please contact CTM No 1 Hotline: 1000.
Thank you for your kind attention. We apologize for any inconvenience this may cause.