Introduction

Established in October 1981, CTM has been the leading telecom service provider in Macau offering a full range of professional telecommunications services including mobile, fixed telephony, fiber broadband, and enterprise solutions. CTM has eight shops offering a wide variety of telecom products and caring customer services. The major shareholder is CITIC Telecom International Holdings Limited with 99% of the shares, while Macao Postal Saving holds 1%.

Since its establishment, CTM has grown alongside with the community and actively fulfilling its investment commitments to lead the development of the local telecom industry. By continually introducing and developing cutting edge IT applications, CTM is determined to achieve its goal of creating a Digital Macau and building a renown smart city not only within the region, but also worldwide. CTM strives to popularize technology applications in the Macau community as well as boosting the diversified competitiveness of the city.

With the great support of its major shareholder, CTM has achieved full fiber broadband coverage in Macau, the next move will be focusing on the construction of the Internet-of-Things technology and the deployment of 5G which has achieved the full outdoor and indoor coverage in Macau in June 2021. With a reliable and stable network infrastructure, and by putting increasing levels of effort into developing smart applications for daily usage, CTM is determined to realize a smart living environment between people and things, and between things and internet.

Mission

CTM has made a long term commitment to Macau and to be the full telecom service provider of a vital part of the total social and economic infrastructure. It will remain to be a leading company in Macau and one of which the community can justifiably be proud of.

CTM will continue to provide customers with modern, high quality, readily available local and international telecommunications services efficiently and economically.

CTM will ensure that its staff are well trained, are well informed, competent and motivated. In return for their contribution to the company attaining its goals they will have a long term career and be suitably rewarded.

CTM recognizes the contribution made by its shareholders who can expect a fair return on their investment.

CTM acts in an ethical manner in all its undertakings and aims to be a good corporate citizen. It will continue to adopt a responsible attitude towards the environment and will support efforts to improve the quality of life in Macau.

Milestones

  • 2023
  • 2022-2011
  • 2010-2001
  • 2000-1991
  • 1990-1981
  • 2023年

    2023/01 Setup the first-of-its-kind in Macau, an exclusive 5G high-speed experience zone at the Spectacle of MGM COTAI

    2023/02 Became the first internet service provider in Macau to launch FTTR (Fiber-to-the-room) technology home broadband service

    2023/03 All iPhones that support 5G network standards fully supported CTM 5G network

    2023/03 First to launch “Annual RoamEasy” service plan in Macau

    2023/05 Took the lead to launch 5G services in Macau’s public transportation system

    2023/05 Official launch of CTM Cloud phase 2

    2023/06 Became the first telecom operator in Macau to support e-ID

    2023/06 Successfully completed the exit of copper internet broadband service, all internet broadband users officially entered the era of all-optical network

    2023/08 Co-launched a “5G Dream Station” at FUFA Child and Family Centre with the Women’s General Association of Macau

    2023/09 Cooperated with the Macau University of Science and Technology (M.U.S.T.) to establish the first “5G Smart Campus Private Network” in Macau

    2023/09 Jointly launched the “5G Smart National Education” with the Chinese Educators Association of Macau

    2023/10 Won the 1st prize and the Best International Application Award in the “Bloom Cup” 5G Solutions Competition for 2 consecutive years

    2023/12 Joined hands with China Mobile Hong Kong, through international roaming hub (IPX) platform of CITIC Telecom, to realize the first 5G SA+VoNR roaming trial between Hong Kong and Macau

  • 2022

    2022/04 Signed a Memorandum of Understanding of 5G Application Collaboration with the Macau Live Association

    2022/08 The first teleco in Macau to submit 5G bid and was accepted by the Macau SAR Government

    2022/11 CTM was awarded the licence of operation of public terrestrial mobile telecommunications network of 5th Generation (5G) and provision of respective services of terrestrial mobile telecommunications of public use in the Macau SAR

    2022/11 First telecom operator in Macau to launch 5G service

  • 2021

    2021/02 Invited representatives from different sectors to participate in the Digital Macau Collaboration Partnership

    2021/04 Launch of the “ePOS Smart Retail System”

    2021/06 Realized full indoor and outdoor 5G coverage in Macau

    2021/08 Upgrade of CTM Network Management Center and Security Operation Center

    2021/12 Signed the Cloud Strategic Collaboration Agreement with Huawei, introduced Huawei Cloud to expand CTM Cloud into a comprehensive cloud platform

    2021/12 Demonstrate an array of smart applications riding on “5G+Cloud” in Beyond Expo

  • 2020

    2020/03 Commenced the first phase 5G network construction

    2020/06 Achieved full 5G outdoor coverage in Macau

    2020/06 Invited representatives from different sectors to participate in the 5G applications collaboration to shape a 5G ecosystem

    2020/08 CTM and Automated jointly launched the Security Operation Center SOC²

    2020/09 Launch of 10Gbps home internet service

    2020/09 Completed the deployment of 5G standalone (SA) network, support edge computing technology

    2020/09 Joined hands with Pui Ching Middle School to launch the first 5G Smart Solutions Research and Development Lab in Macau secondary schools

  • 2019

    2019/05 Join hands with IAS to launch CTM Wi-Fi hotspots to serve social service facilities

    2019/07 Signed the “Training and Employment Collaboration Agreement” with Escola D. Luis Versiglia

    2019/10 Signed a collaboration agreement with Zhuhai HuaFa Group, set scene for the establishment of Zhuhai-Macau Cloud

    2019/11 Launch of the CTM Cloud

  • 2018

    2018/04 Delegation of National Committee for Disaster Reduction visited CTM, Vice Officer of National Ministry of Emergency Management Prof. Shan ChunChang recognized CTM’s contingency mechanism to ensure stable provision of telecom services

    2018/06 Developed a one-stop home care electronic medical record services for non-profit clinics of FAOM – Worker’s Medical Clinic

    2018/06 Setup Software Development Center in Zhuhai, provides software system support to smart application services developed by CTM

    2018/07 Optimized the Peng On Tung service under UGAMM to mobile Peng On Tung Assistance Service

    2018/09 Launched CTM (HK) Data Center

    2018/09 Successfully completed first phase of 5G network testing

  • 2017

    2017/09 The expert group formed by National Committee for Disaster Reduction visited CTM, complimented the efforts of CTM to maintain telecom service during a major natural disaster “Hato”

    2017/12 Launch of the “Greater Bay Area Service Plan”

  • 2016

    2016/10 Adopted FDD carrier aggregation technology to accelerate 4G+ download speeds to as much as 225Mbps

    2016/12 Received ISO 20000, ISO 27001 and ISO 14001 certification for the CTM Data Center, making it the only international Tier III business data center in Macau with all three international certifications

  • 2015

    2015/09 Signed a collaboration agreement with Saint Paul School Macau to launch the CTM-developed mSchool service

    2015/10 Launched the first dual-band (FDD & TDD) 4G+ mobile service in Macau

    2015/10 Realized full fiber coverage in Macau

  • 2014

    2014/04 Established the basic TV signals reception and transmission system for the Macau Basic Television Channels Limited to ensure the smooth transmission of basic TV signals

  • 2013

    CITIC Telecom International became the major shareholder of CTM

  • 2010

    2010/7 Launched 100Mbps fiber broadband service

  • 2009

    2009/11 Signed the "Public Telecommunications Services Midterm Review Concession Agreement" with the Macau SAR Government

  • 2007

    2007/6 Launch of 3G mobile service

  • 2002

    2002/8 Launch of GPRS (General Packet Radio Service)

  • 2000

    2000/7 Launch of broadband service

  • 1999

    1999/12 Launch of GSM900/1800 dual band network

  • 1997

    1997/1 Joined the investment in SEA-ME-WE-3 Cable

  • 1995

    1995/5 Launch of internet service

  • 1991

    1991/10 Total digitalization of telecommunications network in Macau

  • 1988

    1988/11 Launch of analogue mobile telephone service

  • 1982

    1982/8 Introduction of IDD service to Hong Kong

  • 1981

    1981/10 Formation of CTM