Introduction

Established in October 1981, CTM has been the leading telecom service provider in Macau offering a full range of professional telecommunications services including mobile, fixed telephony, fiber broadband, and enterprise solutions. CTM has eight shops offering a wide variety of telecom products and caring customer services. The major shareholder is CITIC Telecom International Holdings Limited with 99% of the shares, while Macau Postal Saving holds 1%.

Since its establishment, CTM has grown alongside with the community and actively fulfilling its investment commitments to lead the development of the local telecom industry. By continually introducing and developing cutting edge IT applications, CTM is determined to achieve its goal of creating a Digital Macau and building a renown  smart city not only within the region, but also worldwide. CTM strives to popularize technology applications in the Macau community as well as boosting the diversified competitiveness of the city.

With the great support of its major shareholder, CTM has achieved full fiber broadband coverage in Macau, the next move will be focusing on the construction of the Internet-of-Things technology and the deployment of 5G which has achieved the full outdoor coverage of 5G signal in Macau in June 2020. In the future, with a reliable and stable network infrastructure, and by putting increasing levels of effort into developing smart applications for daily usage, CTM is determined to realize a smart living environment between people and things, and between things and Internet.

Mission

CTM has made a long term commitment to Macau and to be the full telecom service provider of a vital part of the total social and economic infrastructure. It will remain a leading company in Macau and one of which the community can justifiably be proud.

CTM will continue to provide customers with modern, high quality, readily available local and international telecommunications services efficiently and economically.

CTM will ensure that its Staff are well trained, are well informed, competent and motivated. In return for their contribution to the Company attaining its goals they will have a long term career and be suitably rewarded.

CTM recognizes the contribution made by its shareholders who can expect a fair return on their investment.

CTM acts in an ethical manner in all its undertakings and aims to be a good corporate citizen. It will continue to adopt a responsible attitude towards the environment and will support efforts to improve the quality of life in Macau.

Milestones

  • 2020-2011
  • 2010-2001
  • 2000-1997
  • 1996-1994
  • 1993-1984
  • 2020

    2020/03 Pledged MOP600 million investment in the first phase 5G equipment installation

    2020/06 Joined hands with ICBC Macau to launch the first co-branded virtual credit card in Macau

    2020/06 Launched the first “CTM 5G Game Zone” in Macau to demonstrate a variety of interactive 5G application games

    2020/06 Completed the first phase of 5G network construction, achieved the full outdoor coverage with 5G signal in Macau

    2020/06 Invited representatives from different sectors to participate in the 5G applications collaboration to shape a 5G ecosystem

    2020/08 CTM and Automated jointly launch the Security Operation Center SOC2

    2020/09 Launched the “CTM 5G‧Smart Solutions Competition” to facilitate the establishment of a local intelligent ecosystem

    2020/09 Launched the 10Gbps Home Internet Service, entering into the 5th Generation of Internet Era

    2020/09 Completed the deployment of 5G Standalone (SA) Network, support edge computing technology and accelerate the development of intelligent application

    2020/09 Joined hands with Pui Ching Middle School to launch the first 5G Smart Solutions Research and Development Lab in Macau

  • 2019

    2019/05 Join hands with IAS to launch CTM Wi-Fi hotspots to serve social service facilities

    2019/07 Signed the “Training and Employment Collaboration Agreement” with Escola D. Luis Versiglia

    2019/08 Fu Ziying, Director of CLO paid visit to CTM, affirmed CTM’s contribution on Macau development under “One Country, Two System”

    2019/10 Signed a collaboration agreement with Zhuhai HuaFa Group, set scene for the establishment of Zhuhai-Macau Cloud

    2019/11 The new CTM Cloud was officially launched to build a smart application ecosystem riding on cloud platform

    2019/12 Signed a memorandum of understanding with Angola Cables to advance digital opportunities between Macau, Mainland China and Portuguese-speaking countries

  • 2018

    2018/01 Joined hands with MGM to introduce Cloud Data Backup Service for local SMEs, utilizing dual site backup and disaster recovery functions, to enhance SMEs’ resilience to disasters and recover operational capabilities

    2018/04 Delegation of National Committee for Disaster Reduction visited CTM, Vice Officer of National Ministry of Emergency Management Prof. Shan ChunChang recognized CTM’s contingency mechanism to ensure stable provision of telecom services

    2018/06 Developed a one-stop home care electronic medical record services for non-profit clinics of FAOM – Worker’s Medical Clinic

    2018/06 Setup Software Development Center in Zhuhai, provides software system support to smart application services developed by CTM

    2018/07 Optimized the Peng On Tung service under UGAMM into mobile Peng On Tung Assistance Service

    2018/09 Launched CTM (HK) Data Center

    2018/09 Successfully completed first phase of 5G network testing

    2018/09 Signed a memorandum of understanding with University of Macau, to facilitate promotion and popularization of new information and communication technology in Macau

    2018/12 Signed a memorandum of agreement with Tencent, making Tencent’s cloud technology available in Macau

  • 2017

    2017/09 The expert group formed by National Committee for Disaster Reduction visited CTM, complimented the efforts of CTM to maintained telecom service during a major natural disaster “Hato”

    2017/12 Decrease IDD tariffs and divided various countries and regions into different tariff zones – “MOP1, MOP2, MOP3, MOP5, MOP9”

    2017/12 Cooperated with the mainstream telecom operators in mainland China and Hong Kong to launch the Greater Bay Area Service Plan, enabling customers to share mobile data, voice and SMS in one telecom plan within Mainland, Hong Kong and Macau

    2017/12 Cooperated with TVB to introduce the TVB Anywhere service to Macau, providing over 10,000 hours of TVB dramas, 12 live broadcast channels and overseas entertainment programmes over CTM’s high speed and stable fiber network.

  • 2016

    2016/8 Co-signed an agreement with the Workers' Medical Clinics of the Macao Federation of Trade Unions (FAOM)

    2016/10 Adopted FDD Carrier Aggregation technology to accelerate 4G+ download speeds to as much as 225Mbps

    2016/12 Increased the total number of Wi-Fi hotspots to 2,059

    2016/12 Received ISO 20000, ISO 27001 and ISO 14001 certification for the CTM Data Center, making it the only business data centre in Macau with all three international certifications

  • 2015

    2015/1 Introduced a Wi-Fi hotspot at the Consulate-General of Portugal in Macau and Hong Kong

    2015/9 Signed a collaboration agreement with Saint Paul School Macau to launch the CTM-developed mSchool service

    2015/10 Launched the first dual-band (FDD & TDD) 4G+ mobile service in Macau

  • 2014

    2014/4 Established the basic TV signals reception and transmission system for the Macau Basic Television Channels Limited to ensure the smooth transmission of basic TV signals

  • 2010

    2010/7 Launched 100Mbps fiber broadband service

  • 2009

    2009/11 Signed the "Public Telecommunications Services Midterm Review Concession Agreement" with the Macau SAR Government

  • 2007

    2007/6 Launch of 3G mobile service

  • 2002

    2002/8 Launch of GPRS (General Packet Radio Service)

  • 2000

    2000/7 Launch of Broadband Services

  • 1999

    1999/12 Launch of GSM 900/1800 Dual Band Network

  • 1997

    1997/1 Joined the investment in SEA-ME-WE-3 Cable

  • 1995

    1995/5 Launch of Internet

  • 1991

    1991/10 Total digitalization of telecommunications network in Macau

  • 1988

    1988/11 Launch of Analogue Mobile Telephone Service

  • 1982

    1982/8 Introduction of IDD service to Hong Kong

  • 1981

    1981/10 Formation of CTM