On Feb 6 2026, ICBC (Macau) and CTM jointly hosted a signing ceremony for the “Co-building a Secure Ecosystem in Financial Services - Smart Fraud Prevention and Brand New Customer Rights Strategic Cooperation Memorandum”. The event was graced by the presence of esteemed guests including Mr. Sit Chong Meng, Director of the Judiciary Police, Ms. Ip Chong Wa, Deputy Director of the Macao Post and Telecommunications Bureau, and Mr. Tang Wing Fung, Deputy Director of the Banking Supervision Department, Monetary Authority of Macao. Representing the two parties, Mr. Gong Guangqing, Deputy Chief Executive Officer of ICBC (Macau), and Ms. Ebel Cham, Vice President of Commercial, CTM, formally signed the cooperation memorandum. The signing ceremony was witnessed by Mr. Niu Jianjun, CEO of ICBC (Macau) and Mr. Vandy Poon, CEO of CTM. This partnership signifies a pivotal advancement in the strategic collaboration between the two parties, ushering in a new era of innovation in financial security and digital service integration.

Mr. Sit Chong Meng, Director of the Judiciary Police remarked in his address that the issue of telecom fraud has gradually been under control over the past two years. In 2025, the Judiciary Police recorded 810 cases of telecom fraud, reflecting a substantial year-on-year decline of 35.7%. This notable reduction is not only a testament to the police’s continuous efforts to strengthen anti-fraud initiatives but also highlights the success of close collaboration between the police, banking institutions and telecommunications providers in recent years. He commended the partnership between ICBC (Macau) and CTM in establishing a “Financial Anti-Fraud Joint Defense Mechanism”. This initiative aligns seamlessly with the Judiciary Police’s vision, set forth in 2017, to lead the development of an “Anti-Fraud Coordination Mechanism”. Through a government-led, industry-supported framework for combating fraud, one that is efficient, mutually beneficial, comprehensive and sustainable. It is envisaged that this strengthened partnership among key stakeholders will deepen cooperation and further enhance the capabilities of smart early-warning systems. By doing so, anti-fraud efforts can evolve from a reactive stance to a proactive one, ensuring a robust and forward-looking approach to combating fraud.

Mr. Gong Guangqing, Deputy Chief Executive Officer of ICBC (Macau) emphasized that in this new era where digital technologies are reshaping economic and social landscapes, a single-layer defense model is no longer adequate to combat the increasingly sophisticated challenges posed by fraud. The key to overcoming these challenges lies in establishing a new paradigm of “Technological Joint Defense + Ecological Co-governance”. As the largest locally registered commercial bank in Macau, ICBC (Macau) has consistently placed the safety of its customers’ assets as its highest priority. Under the guidance of the Monetary Authority of Macau and the Judiciary Police, the bank has continuously advanced its three-pronged smart risk control framework of “early warning, interception and traceability”. These efforts include upgrading its online banking transaction authentication systems, implementing emergency remittance suspension mechanisms and enhancing its smart anti-money laundering detection capabilities. This strengthened partnership with the long-term strategic ally CTM seeks to harness the technological expertise of both parties, fostering the integrated development of financial technology and risk prevention frameworks to safeguard customers and drive innovation in the financial ecosystem.

       Ms. Ebel Cham, Vice President of Commercial, CTM remarked that as a committed advocate for advancing an “AI Macau” and accelerating the digital transformation of different industries, CTM has consistently introduced and deployed cutting-edge technologies such as fixed-mobile dual 5.5G, AI and Big Data. These innovations are designed to deliver advanced smart solutions and applications across diverse sectors. In this collaboration with long-term strategic partner ICBC (Macau), the focus is on jointly fostering the development of Macau’s smart financial ecosystem while enhancing customer rights and experiences. The partnership aspires to deliver exceptional value to customers by leveraging AI and big data technologies to establish a robust joint financial fraud prevention mechanism, effectively combating financial scams and safeguarding customer assets. In addition, CTM’s leading network infrastructure aims to provide strong foundational support for ICBC (Macau)’s smart applications, further driving the evolution of smart finance in Macau.

       The cornerstone of this strategic collaboration lies in “Establishing a Secure Financial Anti-Fraud Network and Co-creating a Smart Financial Ecosystem”. ICBC (Macau) and CTM will leverage their respective strengths to integrate state-of-the-art communications technologies and innovative applications, enhancing risk monitoring and early warning systems. By combining advanced anti-fraud framework of ICBC (Macau) with CTM’s robust cybersecurity capabilities, the partnership aims to build a smart and collaborative risk control system. Utilizing cutting-edge technologies such as big data analytics and AI, the two parties will explore the development of a new cooperative platform to ensure the security of customer assets. Besides, ICBC (Macau) will implement upgrades to branch digitalization and co-branded card services: 1. ICBC (Macau) will deploy the next-generation Wi-Fi 7 fiber broadband network across its branches, driving innovation in smart-enabled services. Through this collaboration, efforts will be focused on advancing the construction of smart branches, offering customers premium, high-speed network services and creating a seamless, cutting-edge smart banking experience; 2. The partnership will also deepen the integration of co-branded credit card consumption scenarios. Both parties will jointly create a seamless rewards program ecosystem, enabling effortless earning and redemption of points. By enriching the integration of rewards and consumption scenarios, the collaboration will further elevate the overall customer experience.

Looking ahead, both parties will remain committed to investing resources in optimizing their service systems, continuously enhancing financial fraud prevention and control capabilities through regular technological advancements. They will leverage innovative products to actively support Macau's economic diversification efforts. This strategic partnership not only elevates the security and reliability of financial services but also fosters the convergence of the “Finance + Telecommunications” ecosystem. Through this integration, the collaboration aims to deliver a more enriched, seamless and high-value digital lifestyle experience for the residents of Macau.