In order to further enhance telecommunication services quality, CTM will conduct the following upgrade projects in November 2022:
|
Date
|
Project Title |
Affected service |
|
From 6:30am to 07:01am on 5th November
|
Fixed Network upgrade and maintenance |
During the period, some CTM customers may experience intermittent interruption when using Fixed Line service. |
|
From 02:00 am to 05:30 am on 5th November
|
Billing System upgrade and maintenance |
Mobile prepaid and postpaid customers may experience intermittent interruption for service application and enquiry through IVRS system, e-Sim service, USSD code access, prepaid card real name registration, CTM eService Portal, CTM Buddy and Wechat Official Account.
Mobile prepaid customers may experience intermittent interruption when using roaming Voice and IDD service.
|
·
For enquiries, please contact CTM No 1 Hotline: 1000.
Thank you for your kind attention. We apologize for any inconvenience this may cause.
