In order to further enhance telecommunication services quality, CTM will conduct the following upgrade project on 9th March 2024:
|
Date/Time
|
Project Title |
Affected service |
|
02:00 am to 04:30 am, 9th March 2024 |
CRM System upgrade and maintenance |
Mobile prepaid and postpaid customers may experience intermittent interruption for service application and enquiry through IVRS system, USSD code access, prepaid card real name registration, CTM eService Portal, CTM Buddy and Wechat Official Account, whereas other services will remain normal.
|
|
From 0:00 to 06:00 on 10th March 2024 |
Mobile Network System upgrade and maintenance |
During the period, some CTM mobile customers may experience intermittent interruption when using VoLTE and Data service, whereas other services will remain normal.
|
|
From 9:30 to 15:00 on 16th March 2024 |
Internet network upgrade and maintenance |
During the aforesaid period, some customers will experience slight intermittent interruption on Fiber Internet service in the districts near Rua da Ilha Verde.
|
|
From 9:30 to 14:00 on 23rd March 2024
|
During the aforesaid period, some customers will experience slight intermittent interruption on Fiber Internet service in the districts near Rua da Praia do Manduco.
|
|
|
From 9:30 to 12:30 on 30th March 2024
|
For enquiries, please contact CTM No 1 Hotline: 1000.
Thank you for your kind attention. We apologize for any inconvenience this may cause.
