CTM Buddy App “Travel Zone – Travel Buddy” Double Rewards Terms & Conditions

Promotion Periods

21 / 3 – 31 / 5 / 2025

 

Eligible Customers

CTM Buddy App users

 

Game Instructions

Eligible customers who successfully placed an order* through the “Travel Zone – Travel Buddy” of CTM Buddy App on any of the following platforms - Trip.com, Agoda, KLOOK, Wing On Travel, KKday, Booking.com, Hotels.com, Expedia or HopeGoo during the promotional period will be entered into our lucky draw for a chance to win prizes.

 

Prizes Include

Prizes

Qty

iPad Wi-Fi 128GB

2

DJI Neo Camera Drone

5

Samsung ITFIT Travel Set

5

CTM RoamEasy (Global 20GB)

5

Samsung 45W Travel Charger T4511

5

Total

22

 

Draw Procedure

A total of 22 winners will be randomly selected by computer. The company will contact the winners via SMS to provide information regarding prize collection based on the contact no. registered by the customer.

 

Announcement and Prize Distribution

The result will be announced on the “CTM Buddy” Facebook page on 16 / 6 / 2025. Winners will receive SMS notifications regarding prize collection within 5 working days of the announcement.

 

Terms and Conditions of Lucky Draw

1.    Promotion Period: 21 / 3 – 31 / 5 / 2025.

2.    Each customer is entitled for 1 winning chance only.

3.    Winners must collect their prizes at CTM TELECENTRO Concept Store before 15 / 7 / 2025.

4.    CTM will not be responsible if participants are unable to receive SMS notifications related to the event or receive prizes due to incomplete or incorrect input of information.

5.    Prizes in this event cannot be converted, transferred or exchanged for cash. Once the gift is sent out, it will not be returned or exchanged. If the prizes are not claimed by the time limit, the participant will be deemed to have automatically given up the right to receive the prize.

6.    Customer shall follow the terms and conditions of Lucky Draw and prizes.

7.    CTM does not assume any responsibility for the quality of merchants’ products and services.

8.    This draw has a waiting list; in the event of duplicate winners, the waiting list will be used to select replacements.

9.    Entry for the lucky draw is limited to successful orders* during the promotional period through the “Travel Zone – Travel Buddy” of CTM Buddy App on Trip.com, Agoda, KLOOK, Wing On Travel, KKday, Booking.com, Hotels.com, Expedia or HopeGoo.

10. The list of winners will be generated from the CTM Buddy mobile application’s backend database.

11. In case of any dispute, CTM reserves the right of final decision.

 

Terms and Conditions of Travel Bonus Points

1.    Customers must access the merchant websites of Trip.com, Agoda, KLOOK, Wing On Travel, KKday, Booking.com, Hotels.com, Expedia or HopeGoo through the CTM Buddy App and successful orders* of MOP 500 or above to receive 2,000 CTM Bonus Points. The entire transaction must be conducted through the CTM Buddy App; Customers cannot directly purchase and / or book activities through the merchant websites to earn CTM Bonus Points.

2.    After successfully completing the transaction, it will undergo a verification process. Once verified as an eligible transaction, the 2,000 CTM Bonus Points earned from the eligible transaction will be credited to the customer's CTM Bonus Points account by 30 / 6 / 2025, and will automatically transfer to one of the customer's valid bonus points accounts in the following order: mobile, internet, fixed line, basic bonus points account.

3.    Each customer can only receive the 2,000 CTM Bonus Points once.

4.    All products and / or services are provided directly by the respective merchants. CTM is not a supplier of the products and / or services and therefore does not take any responsibility for any products and services.

5.    If you have any questions or need assistance, please contact the relevant merchant directly.

 

* Terms and conditions of each platforms

Platforms

Terms and Conditions

Trip.com

Not applicable for children and infant flight tickets, gift vouchers.

Agoda Travel

Not applicable for Airport Transfer, Car Rentals, eSIM, Trains, Buses, Ferries and on using any 3rd party promo code (i.e. Bank cooperation code and in-app extra promotion code).

KLOOK

Not applicable for using any 3rd party promo code, excluded the codes stated in following page:

https://s.ctm.net/JwN6y

 

Not applicable for activities on following page:
https://s.ctm.net/4MjKK

Kkday

Not applicable for car rentals and activities on the following page:
https://s.ctm.net/cGhdr

Booking.com

Not applicable for “Flights”, “Car Rentals”, “Airport Taxi” and “Restaurant” reservation.

Hotels.com

Not applicable on using any 3rd party promo code (i.e. Bank cooperation code and in-app extra promotion code).

Expedia

Not applicable on using any 3rd party promo code (i.e. Bank cooperation code and in-app extra promotion code).