How CTM customers use Wi-Fi Service at CTM Wi-Fi hotspots

1. Turn on the Wi-Fi function of the device, and then select " CTM-WIFI "

2. Device will pop up " CTM-WIFI " login page, enter customer's username and password at " Login Name " & "Password".

3. If customer does not have CTM account, can click " High Speed CTM Wi-Fi " to purchase Wi-Fi 1 Day Pass Service, after settling the payment, you can log in to experience CTM Wi-Fi immediately.

CTM-WIFI-AUTO Automatic Connection Settings

iOS User:

Method 1 ( only applicable to CTM Mobile Plan Customers)

1. Open link or scan below QR Code on handset (suggest to use Safari ).

2. Download configuration profile

3. Select and install " Profile Downloaded " on iPhone " Settings " page

4. After completion, CTM-WIFI-AUTO can be connected and used automatically

Method 2 ( only applicable to CTM Mobile Plan & Internet Plan Customers)

1. Open " Settings " →" Wi-Fi ", and click "CTM-WIFI-AUTO "

2. Enter Customer’s CTM Mobile No. / Internet User ID with its relevant Wi-Fi Password

3. Click “ Trust” on Certificate

4. After completion, CTM-WIFI-AUTO can be connected and used automatically

Android User：

Method 1 ( only applicable to CTM Mobile Plan Customers)

1. Open " Settings " →" Wi-Fi ", and click "CTM-WIFI-AUTO "

2. Select " SIM " at " EAP method ", and then click " Connect "

3. After completion, CTM-WIFI-AUTO can automatically be connected and used

Method 2 ( only applicable to CTM Mobile Plan & Internet Plan Customers)

1. Open " Settings " →" Wi-Fi ", and click "CTM-WIFI-AUTO "

2. Select " PEAP " at " EAP method ", and then enter customer’s Mobile No. / Internet User ID with its relevant Wi-Fi password

3. Click " Select certificate " at " CA certificate "

4. Click " Advance ", and select " GTC " or " None " at " Phase 2 authentication ", then click " Connect "

5. After completion, CTM-WIFI-AUTO can automatically be connected and used

Window11 & MacOS User :

1. Open " Wi-Fi " function, click " CTM-WIFI-AUTO "

2. Enter customer’s Mobile No. / Internet User ID with its relevant Wi-Fi password can connect and use CTM-WIFI-AUTO automatically

Notes:

1. Method 1 only applicable to Mobile Plan Customers with SIM devices.

2. For tablet (Wi-Fi version) users and laptop users, please refer to Method 2’s automatic connection settings.

3. If iOS mobile users fail to connect as normal after setting, please try again after delete the " CTM-WIFI-AUTO configuration profile " (Method: Go to " Settings " → " General " → " Profile " or clear the network settings of CTM-WIFI -AUTO)

4. Each CTM Wi-Fi Account can only be used at 1 device.

How to get the password?

- Internet Customer – Customers can obtain a new password or change the password via CTM Buddy App if forget password:

Login CTM Buddy App and click " More " at homepage → " Wi-Fi Services " → " Internet Wi-Fi Password Reset "

- Mobile Plan Customer ─ Obtain password via CTM Buddy App:

Login CTM Buddy App and click " More " at homepage → " Wi-Fi Services " → " Mobile Wi-Fi Password Resend/Reset " → Select " Resend Password " → " Submit"

Use CTM Buddy App, master more about CTM Wi-Fi hotspots!