Other Charges
Items | Each Time Once-off Charge (MOP) | Monthly Rental (MOP) |
Router Reconfiguration, per reconfiguration | $500 | -- |
Office Hour On-Site Support Service (Free for 1st time) ^ | $100 | --- |
Non-Office Hour On-Site Support Service ^^ | $200 | --- |
Additional IP * | --- | $350 |
Change of Customer Name | $100 | --- |
Change of Internet User ID | $100 | --- |
Service Reconnection | $100 | --- |
Microfilter | $50/Each | --- |
Service Suspension^^^ | $50/Each time | --- |
Notes
^ Office Hour: Mondays to Saturdays 9h00 to 18h00
^^ Non-Office Hours : Mondays to Saturdays 00h00 to 09h00 & 18h00 to 24h00; Sundays and Public Holidays 00h00 to 24h00.
^^^This service aim for customer who will leave Macau or do not need to use Internet Service for a period of time. Each account can apply for a total of 90 days service suspension upon the first time registration of this service in a year. This service suspension handling fee is a one-time charge ($50 / time) and will be charged to your bill.
* Only applicable to the service plans included with fixed IP
All prices are in MOP.
Customers are bounded by the Terms & Conditions of the Service provided by CTM.
