eSIM Service Education Guidelines

 

1. To Check Whether Your Phone Can Use CTM eSIM Service

 

 

     

 

 

 

2. Customers Applying for CTM Moblie Plan and Choose eSIM Service


 

 

 

3. Existing CTM Customers Migrate Physical SIM Card to eSIM

 

     

 

 

4. How to Install CTM eSIM on Your Device

 

 

   

 Applicable to customers

  who didn’t enter email address

  when applying for eSIM

Applicable to customers

who had entered email address

when applying for eSIM

 

 

 

5. Existing CTM eSIM Users Changing to New Devices that Support eSIM

 

     

 

6. Existing CTM eSIM Customers Change Devices

(New Device Cannot Support eSIM)

       

 

7. How to Properly Remove eSIM from Your Device