Others

 

Roaming Data Access Barring Service

To avoid unnecessary roaming data charges, roaming data services will be turned off by default. If necessary, you can apply for a roaming data package or dial #141*8# to unlock the 24-hour roaming data service and charge per KB.

 

Notes

- Service is only applicable to CTM's Postpaid Mobile Customers.

- The service is based on the CTM Acceptable Use Policy (AUP).

- CTM reserves the right to make the final decision in case of any dispute.

 

 

Roaming Data Charge Alert

You will automatically receive a SMS alert right after logging out from the roaming data service with the accumulated roaming data charge equaling or has gone over any one of the following amounts: $500, $1,000, $2,000 or $5,000.

 

Notes

- The amount displays in the “Roaming Data Charge Alert” is for reference only, please refer to your latest mobile bill for actual charge.

- The roaming data usage consumed each time while travelling will be accumulated, and when it reaches to the default amount (i.e. $500, $1,000, $2,000 and $5,000), customer will receive a roaming data usage alert.

- As all the roaming data charge is being calculated on an accumulative basis, the amount reminder may not necessarily send to customer via SMS in sequence. (For example: If the first use of the

  roaming  data service charge has exceeded $1,999, the roaming data charge reminder will be: “your accumulated roaming data charge has exceeded $1,000 as of now”)

- The receiving of SMS alert may delay due to network condition. The content of the SMS is for reference only, in case there is any discrepancy, the latest records of CTM shall prevail.

- While roaming, customer is required to pay for all the related data service roaming charges based on the individual charges of the roaming network operators.

- The service is based on the CTM Acceptable Use Policy (AUP).

- CTM reserves the right to make the final decision.

 

 

Caller’s Line Identification

You can enjoy the CLI service when roaming in the following countries connected to the designated network operators:

 

Countries/Territories

  • Hong Kong: CSL, China Mobile Hong Kong Company Limited, Hong Kong Telecommunications (HKT) Limited
  • Taiwan: Chunghwa Telecom, Far Eastone, Taiwan Mobile Co., Ltd , VIBO Telecom Inc.
  • Thailand: AIS, True Move Company Limited
  • Singapore: M1 Limited, SingTel, StarHub Mobile Pte Ltd
  • USA: T-Mobile USA, Inc., Cingular Wireless, LLC
  • Portugal: Vodafone Portugal, OPTIMUS, TMN
  • Germany: Telekom Deutschland GmbH, E-Plus
  • Austria: A1 Telekom Austria AG
  • Belgium: KPN GROUP BELGIUM, Belgacom N.V./S.A., Mobistar
  • Italy: Vodafone Omnitel N.V.
  • Netherlands: KPN B.V.
  • Sweden: TeliaSonera, Telenor Sverige AB
  • France: SFR, Orange France
  • Spain: Vodafone Espana S.A., Telefonica Moviles Espana S.A., France Telecom Espana S.A.
  • United Kingdom: Orange, Telefónica UK Limited, Everything Everywhere Limited, Vodafone Ltd.
  • Japan: SOFTBANK MOBILE Corp, NTT DoCoMo, Inc.
  • South Korea: SK Telecom, KT Corporation

 

 

International Call Forwarding

Just register the International Call Forwarding for free first. Then, as long as you have the IDD access in your mobile service and any one of the Call Forwarding Services, you can forward all or some of your incoming calls with International Call Forwarding service to an overseas mobile phone or fixed line telephone. You can even activate or deactivate the International Call Forwarding service overseas and keep your mobile communications continuous wherever you go. Now, the International Call Forwarding service can be used in Hong Kong, China, Canada, Portugal, United Kingdom, USA, South Korea, Japan, Thailand, Taiwan, Singapore, Malaysia, Indonesia, Philippines, France, Germany, New Zealand, Spain, Australia, Belgium, Denmark, Finland, Luxembourg, Netherlands, Norway, Sweden and Switzerland.

 

 

Voice Mail

When you are roaming in Hong Kong and you're connected to CSL Network, just press 6000 direct and you can check your voice mail anytime. The charge for making the call includes IDD charges from Hong Kong to Macau and local airtime. Also, You can check your voice mail by using IDD access when roaming to other overseas destinations by dialling + 853 6001234.