CTM RoamEasy, enjoy super convenient roaming during travel

 

 

 

Frequent traveler? See which type you are!

 

 

 

 

 

 

 

 

 

Expect your trip to be no less than awesomebecause…

   

 

 

 

Enjoy Your Trip!

 

Notes :

- The offer and usage valid date until 31 / 3 / 2024.
- Above offers are only applicable to selected countries / destinations and Mobile Postpaid Customers. For Prepaid Customers, please CLICK to get the offer detail.
- Customers are required to apply for the International Roaming Service in advance before applying for the “RoamEasy” / activating the " Auto Daily Charge Roaming Data Package ". Customers are required to select specific roaming network operator in order to enjoy this roaming data offer (highly recommend customer to select the network “manually” at handset device); otherwise, an additional roaming data usage will be charged base on the charging scheme of the selected roaming network operators. If customers have activated the “ Mobile Data Access Barring Service " or their data service is bar by the “ Local Data Usage Auto-Suspension Service ”, they can deactivate the barring to continue to enjoy the “ RoamEasy ” / “ Roaming Data Service ”.
- When 3-destinations Monthly Plan customer apply Roaming Data Package, the data usage used in Mainland China & Hong Kong will be counted into the related Share Data Usage in Monthly Plan, thus will not deduct the data usage in Roaming Data Package.
- The priority of deducting Roaming Data Package is : 1. “ RoamEasy ”  2. “ Auto Daily Charge Roaming Data Package ” 3. “ RoamBiz Monthly Plan ”.
- The priority of deducting “ RoamEasy ” is : first based on destinations 1. “ Asia & Oceania ” 2. “ Europe, America, Africa ” 3. “ Global ”, if the destinations are the same, the RoamEasy expired earlier will be deducted first.
- The effective time of this “ RoamEasy (15-Day) ” starts from the successful application time to Macau time 23:59:59 of the 15th day. “ RoamEasy (1-Year) ” starts from the successful application time to Macau time 23:59:59 of the 365th day. When the service is ended, customers will receive a SMS alert, and the service will not extend automatically. Customer need to re-apply again if necessary.
- If the customer continues to use roaming data after 24 hours, it will continue to charge for 24-hour per day, and less than 24-hour will also be calculated for 1 day.
- " Auto Daily Charge Roaming Data Package " will be charged start of the roaming data. It will be automatically renewed every 24-hour until the customer stops using roaming data or deactivate this service. Customer can deactivate via CTM Buddy mobile app if necessary.
- When customer activated the " Auto Daily Charge Roaming Data Package ", it is highly recommended customer select the network “ manually ” for avoid customer connecting and using Mainland China network " automatic " mode in Macau, and will be charged additional roaming data fee

- The receiving of SMS alert / SMS notification / SMS confirmation may delay due to network condition. The content of the SMS is for reference only, in case there is any discrepancy, the latest records of CTM shall prevail.

- The above Data Roaming charge will be based on the latest offer price of roaming service effective time.

- The actual data transmission speed may vary according to the network of roaming operators.

- When customers use the devices to using the mobile data services which is equivalent to the free data usage or residual balance are being consumed. Therefore, when querying the remaining data usage or balance, the displayed information will be different from the actual, and the data usage or balance in use are not included in the current query information.

- All prices are in MOP.

- The package is based on the CTM Acceptable Use Policy (AUP).

- Customers are bound by the respective service agreement.