Other Services:
-    Data Usage Without Expiry Date Plan for 3 Destinations, flexible and convenient
-    Compatible with Mainland China Mobile No. for travelling across the Mainland. Calls made and SMS sent between the 2 Destinations are charged as local rate
-    Data usage without expiry date & easy transfer 
-    Enjoy immersive infinity entertainment

CTM Self-Service:
You can reload application service and enquire usage, etc. for your Prepaid Card simply in one step via CTM Buddy app and CTM WeChat OA! Follow NOW!

Residual Balance Enquiry:
Check your subscribed plan and remaining free usage, expiry date, and residual balance and bonus items: dial #321# and use CTM Self-Service.

Basic Charge :

Notes: A SMS should be less or equal to 70 non-English characters, when the SMS is more than 70 non-English characters, it will be split into multiple SMS. And each SMS is based on a total of 67 characters. A SMS should be less or equal to 160 English / number characters; when the SMS is more than 160 English / number characters, it will be split into multiple SMS. And each SMS is based on a total of 153 characters.

Note: IDD calls are charged per minute. The above rate is only applicable to IDD made with the prefix "050". IDD050 Service is available through Mondays to Fridays from 18:00 to 09:00 and 24 hours during Saturdays & Sundays. Customers of the above promotion are bounded by the respective service regulations. For more details, please approach our sales representative. 

When making IDD calls, local airtime charges apply in addition to IDD charges.

Prepaid Card Validity：

-    Customers need to activate the prepaid card before the date stated on the back of the Prepaid Card, and in no circumstances shall CTM be held liable for any loss, expense or damage that customers may suffer.

-    Validity of the prepaid card is 180 days from the date of card activation. When customers reload their prepaid card before the expiration date, the validity of the prepaid card will be extended for 180 days and the residual balance and the SIM number will be retained.

Important Notes

-    Base on the regulations, starting from 1 / 11 / 2021, each individual customer can register up to 10 pcs. prepaid cards and each customer (excluding public entities) can register up to 25 pcs. prepaid cards. If the number of registrations exceed, registration will be barred. Customers must present their original ID Card or valid Passport for registration upon purchasing the CTM Prepaid Card. Customers are responsible and liable for the correct and lawful use of their CTM Prepaid Card, and the customer shall be solely responsible for any liability arising therefrom.
-    After the prepaid card is activated, it will automatically apply for the “CTM Buddy” Unlimited Voice ($10) with validity period of 30 days, the related service charge will be deducted and renewed automatically from the prepaid card balance for every 30 days. 
-    "CTM Buddy" Unlimited Voice refers to CTM Mobile Service postpaid / prepaid customers of local voice calls that are made & sent between CTM Mobile Service customers, and with Unlimited CTM Wi-Fi usage.
-    The receiving of SMS alert / SMS notification / SMS confirmation may delay due to network condition. The content of the SMS is for reference only, in case there is any discrepancy, the latest records of CTM shall prevail.
-    As stipulated by the Macau Government, customers must present their original ID Card or valid Passport for registration upon purchasing the CTM Prepaid Card. Customers are responsible and liable for the correct and lawful use of their CTM Prepaid Card, and the customer shall be solely responsible for any liability arising therefrom.
-    An SMS alert will be sent to customers when the residual balance of the CTM Prepaid Card is less than $30 or 1 day before the balance expiry date.
-    Customer need to purchase a new Prepaid Card if they wish to change the card type, and the residual balance and free usage of the previous Prepaid Card will not be transferred or credited to the new Prepaid Card.
-    The Mobile No. is randomly generated by the system and cannot be changed by customers. CTM Prepaid Cards do not support collect call service.
-    Lost or stolen cards must be reported immediately to CTM No. 1 Hotline 1000 for immediate cancellation.
-    If the CTM Prepaid Card is lost or damage, expires or becomes invalid for any reason, the card will not be replaced, the residual balance will not be refunded or transferred and the mobile number will not be retained by customer.
-    The balance and the remaining usage in the Prepaid Card will not be returned after the Prepaid Card expired. 
-    Customers can reload the card with a maximum value of $50,000.
-    This offer and latest prices are subject to change without prior notice. CTM reserves the right to change the approved tariff price, and customers will be informed through corresponding channels.
-    Customers acknowledge, understand and expressly agree in accordance with the CTM Privacy Policy.
-    For more details about CTM Prepaid Card services, please refer to the "Prepaid Card Important Notes" 
-    Based on CTM “Acceptable Use Policy (AUP) ” and the “Provision of Mobile Service”.
-    All prices are in MOP.