Other Charges

17/09/2020

 

Other Charges

Items

Each Time Once-off Charge (MOP)

Monthly Rental (MOP)

Router Reconfiguration, per reconfiguration

$500

--

Office Hour On-Site Support Service (Free for 1st time) ^

$100

---

Non-Office Hour On-Site Support Service ^^

$200

---

Change of Customer Name

$100

---

Change of Internet User ID

$100

---

Service Reconnection

$100

---

Microfilter

$50/Each

---

Service Suspension^^^

$50/Each time

---

 

 

Notes

 

^ Office Hour: Mondays to Saturdays 9h00 to 18h00
^^ Non-Office Hours : Mondays to Saturdays 00h00 to 09h00 & 18h00 to 24h00; Sundays and Public Holidays 00h00 to 24h00.
^^^
This service aim for customer who will leave Macau or do not need to use Internet Service for a period of time. Each account can apply for a total of 90 days service suspension upon the first time registration of this service in a year. And the monthly service charge will only be charged to customer upon they resumed back the Internet service.


Customers are bounded by the Terms & Conditions of the Service provided by CTM.