Other Charges

Items	Each Time Once-off Charge (MOP)	Monthly Rental (MOP)
Router Reconfiguration, per reconfiguration	$500	--
Office Hour On-Site Support Service (Free for 1st time) ^	$100	---
Non-Office Hour On-Site Support Service ^^	$200	---
Additional IP *	---	$350
Change of Customer Name	$100	---
Change of Internet User ID	$100	---
Service Reconnection	$100	---
Microfilter	$50/Each	---
Service Suspension^^^	$50/Each time	---

 

 

Notes

 

^ Office Hour: Mondays to Saturdays 9h00 to 18h00
^^ Non-Office Hours : Mondays to Saturdays 00h00 to 09h00 & 18h00 to 24h00; Sundays and Public Holidays 00h00 to 24h00.
^^^This service aim for customer who will leave Macau or do not need to use Internet Service for a period of time. Each account can apply for a total of 90 days service suspension upon the first time registration of this service in a year. This service suspension handling fee is a one-time charge ($50 / time) and will be charged to your bill.

* Only applicable to the service plans included with fixed IP

All prices are in MOP.

Customers are bounded by the Terms & Conditions of the Service provided by CTM.