Other Charges

 

Other Charges

Items

Each Time Once-off Charge (MOP)

Monthly Rental (MOP)

Router Reconfiguration, per reconfiguration

$500

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Office Hour On-Site Support Service (Free for 1st time) ^

$100

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Non-Office Hour On-Site Support Service ^^

$200

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Additional IP *

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$350

Change of Customer Name

$100

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Change of Internet User ID

$100

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Service Reconnection

$100

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Microfilter

$50/Each

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Service Suspension^^^

$50/Each time

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Notes

 

^ Office Hour: Mondays to Saturdays 9h00 to 18h00
^^ Non-Office Hours : Mondays to Saturdays 00h00 to 09h00 & 18h00 to 24h00; Sundays and Public Holidays 00h00 to 24h00.
^^^
This service aim for customer who will leave Macau or do not need to use Internet Service for a period of time. Each account can apply for a total of 90 days service suspension upon the first time registration of this service in a year. This service suspension handling fee is a one-time charge ($50 / time) and will be charged to your bill.

* Only applicable to the service plans included with fixed IP.


Customers are bounded by the Terms & Conditions of the Service provided by CTM.